At Yanhee International Hospital, your privacy and the protection of your personal information are of utmost importance to us. We are committed to maintaining the confidentiality, integrity, and security of any personal information we collect from our patients and visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you interact with our website and services.

Our goal is to ensure that you feel confident and informed about how your personal data is handled. By providing this policy, we aim to be transparent about our data protection practices and to demonstrate our commitment to safeguarding your privacy.

Please take a moment to read through this policy to understand how we manage your personal information and the measures we take to protect it.

What Information Do We Collect?

We collect information from you when you fill out a form on our site to contact us. This may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Photos and other personal data during virtual consultations

You may, however, visit our site anonymously.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

  • To Assist in Diagnosis: Your information helps us to better respond to your individual needs.
  • To Improve Our Website: We continually strive to enhance our website offerings based on the information and feedback we receive from you.
  • To Improve Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
  • To Process Transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason without your consent.
  • To Send Emails: The email address you provide may be used to send you information and updates pertaining to your inquiry or treatment plan.
  • For Marketing Purposes: With your consent, we may use your information to send you newsletters, promotional materials, or other information related to our services.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. This includes:

  • Encryption of sensitive data
  • Regular security assessments
  • Restricted access to personal information
  • Secure storage systems

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to:

  • Comply with the law
  • Enforce our site policies
  • Protect our rights, property, or safety, as well as those of others

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy. Specifically, you agree to the following:

  1. Data Collection: You consent to collecting, using, and storing your personal information as described in this privacy policy.
  2. Communications: You consent to receiving communications from us, including emails related to your inquiry or treatment plan, and, with your consent, newsletters and promotional materials.
  3. Third-Party Services: You acknowledge and agree that we may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, under the conditions outlined in this policy.
  4. Policy Changes: You acknowledge that we may update our privacy policy from time to time, and you agree to review the policy periodically to stay informed of any changes.

If you do not agree with our privacy policy, please do not use our site.

Changes to Our Privacy Policy

We reserve the right to update or modify this privacy policy at any time. If we make changes, we will post the revised policy on this page and update the modification date below. Significant changes will be communicated through our website.

This policy was last modified on May 29, 2024.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Yanhee International Hospital
454 Charansanitwong Road, Bang-O,
Bangplad, Bangkok, Thailand, 10700
+66 2 879 0300